Privacy Policy

Last updated: January 14, 2026

Zanforge LTD ("Vetvio," "we," "us," or "our") operates the Vetvio platform at vetvio.com. We are committed to protecting your privacy and being transparent about how we handle your data.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using Vetvio, you agree to the collection and use of information as described in this policy.

1. Company Information

Zanforge LTD
Registered in Cyprus
Email: privacy@vetvio.com

2. Information We Collect

2.1 Information You Provide

Account Data: Name, email address, password, company name, job title
Job Posting Data: Job descriptions, requirements, hiring criteria, and preferences
Resume Data: Resume files and candidate information you upload for screening
Communication Data: Messages, support requests, and feedback you send us
Payment Data: Billing information (processed securely through Stripe; we do not store full credit card numbers)

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent, actions taken
Device Data: IP address, browser type, operating system, device identifiers
Cookies: Session cookies, analytics cookies, and preference cookies (see our Cookie Policy)

2.3 AI Processing Data

Our AI-powered resume screening processes the content of uploaded resumes and job descriptions to generate candidate rankings, match scores, and screening insights.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

Provide and maintain the Vetvio platform
Process resume screening using AI/ML algorithms
Generate candidate rankings and match scores
Deliver screening results and analytics

3.2 Business Operations

Process payments and maintain billing records
Prevent fraud, abuse, and security incidents
Provide customer support and respond to inquiries
Send important service updates and technical notices

3.3 Service Improvement

Analyze usage patterns to improve our platform
Develop new features and services
Train and improve our AI models (using aggregated, anonymized data only)

3.4 Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests and prevent illegal activity
Enforce our Terms of Service

3.5 Marketing (With Your Consent)

Send promotional emails and product updates (you can opt out anytime)

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your data based on:

Contract Performance: Processing necessary to provide our services
Legitimate Interests: Improving our services, fraud prevention, security
Consent: Marketing communications (you can withdraw consent anytime)
Legal Obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

5.1 Service Providers

Supabase: Database and authentication services
Stripe: Payment processing
Google Gemini: AI-powered resume screening
Vercel: Hosting and content delivery
PostHog: Analytics (anonymized data)

These providers are contractually bound to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, safety, or property.

5.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

6. International Data Transfers

We are based in Cyprus (EU), but our service providers may process data in the United States and other countries. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Privacy Shield frameworks (where applicable)

7. Data Security

We implement industry-standard security measures to protect your data:

Encryption: TLS/SSL encryption for data in transit; AES encryption for data at rest
Access Controls: Role-based access controls and authentication
Infrastructure Security: Secure cloud infrastructure with regular security audits
Employee Training: Staff trained on data protection and confidentiality

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your data only as long as necessary:

Account Data: Until you delete your account, plus 30 days for backup purposes
Resume Files: Automatically deleted 30 days after job completion (or earlier upon request)
Transaction Records: Retained for 7 years to comply with tax and accounting regulations
Anonymized Analytics: Retained indefinitely for service improvement

You can request earlier deletion of your data at any time.

9. Your Privacy Rights

9.1 All Users

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data ("right to be forgotten")
Data Portability: Export your data in a machine-readable format
Opt-Out: Unsubscribe from marketing emails

9.2 Additional Rights (EEA/UK Users - GDPR)

Restrict Processing: Limit how we use your data
Object to Processing: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for processing at any time
Lodge a Complaint: File a complaint with your local data protection authority

9.3 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt out of the sale of personal information (we do not sell data)
Right to non-discrimination for exercising privacy rights

To exercise any of these rights, contact us at privacy@vetvio.com.

10. Cookies and Tracking

We use essential cookies for authentication and security, and optional cookies for analytics. You can manage cookie preferences in your browser settings. For details, see our Cookie Policy.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Children's Privacy

Vetvio is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly. If you believe a child has provided us with personal data, contact us at privacy@vetvio.com.

13. AI and Automated Decision-Making

We use AI technology to screen resumes and rank candidates. This processing is automated but subject to human oversight. Hiring decisions should not be based solely on automated processing. You have the right to:

Receive information about the logic involved in automated processing
Contest automated decisions
Request human review of AI-generated results

14. Do Not Track Signals

We do not currently respond to "Do Not Track" browser signals, as there is no industry standard for compliance.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new policy on this page
Updating the "Last updated" date
Sending an email notification (for significant changes)

Continued use of Vetvio after changes constitute acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: privacy@vetvio.com
Company: Zanforge LTD, Cyprus

For GDPR-related inquiries, you may also contact your local data protection authority.

Summary: We collect data necessary to provide our AI-powered resume screening service. We protect your data with industry-standard security, don't sell it to third parties, and respect your privacy rights. You can access, correct, or delete your data at any time.